At WallzRus our goal is to provide the best quality product to all of our customers and to ensure they are happy with the product they receive.
WallzRus Inc. will offer an exchange for any incorrect, damaged and defective items within 30 days of the date of receipt. If you wish to return your damaged item for an exchange, please contact our customer service by email at firstname.lastname@example.org or fill in the form for a return authorization. Items must be returned in unused and intact condition in the original shipping package. We will pay the shipping costs.
- Returns are not accepted on any items that have been cut or installed on the wall. It is the responsibility of the person installing the wall mural to inspect all product prior to installation to ensure that there are no defects. Once product is cut and/or installed on your wall, our liability for defective merchandise is waived.
- We reserve the right to refuse a return.